FAQ
My Account
Simply send an email to B2BSAregistrations@verticemedtech.com requesting to create an account. Our debtors department will then get in touch with you to create and activate your account.
Please watch this detailed video on how to activate your account.
If you wish to have access to more of Vertice's divisions and products, please send an email to B2BSAregistrations@verticemedtech.com, to assist you with activation.
Products
For a detailed demonstration on how to find a product, please watch this video.
This might be because the warehouse is currently our of stock on the specific product. You can make a request by sending an email to B2BSAorders@verticemedtech.com . Our Customer Service department will let you know when stock will be available.
Ordering a new and unknown product can feel like a risk sometimes. If the description on a product does not answer all your questions and you would like to know more, please send an email to B2BSAorders@verticemedtech.com for more information.
Shipping
Shipping is FREE country-wide.
To see a detailed demonstration of our Cart & Shipping Guide, please watch this video.
You are welcome to pick up your order at our warehouse.
Vertice Medtech Warehouse
Scientia Techno Park, Unit 28, 2 Meiring Naude Rd, Persequor, Pretoria, Gauteng, 0081, South Africa
Please watch the detailed demonstration here.
Payments
There are currently two ways in which you can pay for your order.
1. Credit Card - online payment. Safe. Secure. Immediate. Like any other online platform, you type in your card details and do the payment online instantly.
For a more detailed demonstration on this payment method, please watch this video.
2. Order now. Pay later. This only applies if you have an account with Vertice and have completed the credit application. This enables you to place an order now and settle the amount later.
For a more detailed demonstration on this payment method, please watch this video.